Privacy Policy
Crib Delaroke Services & Delaroke Art Gallery
Effective Date: 17 October 2026
1. Introduction
At Crib Delaroke Services and Delaroke Art Gallery, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share and protect personal data when you visit our websites, use our hospitality services, attend our events, purchase artworks, communicate with us or apply for employment.
This policy applies to our operations, including:
The Crib Lifestyle Hotel
Artist Residence
RoseBank Restaurant & Lounge
Booths & Balls
Delaroke Gallery
The BrickHouse Gallery & Library
Associated hospitality, entertainment, cultural and recruitment activities
Crib Delaroke Services and Delaroke Art Gallery are separately registered businesses. Each is responsible for personal information it determines how and why to process. Where they jointly determine how information is processed, they will fulfil their applicable data protection responsibilities.
2. Information We Collect
Depending on your interactions with us, we may collect:
Personal and Contact Information
Full name
Email address
Telephone and WhatsApp numbers
Residential address or location
Information submitted through enquiry forms
Hotel and Hospitality Information
Reservation and booking details
Arrival and departure dates
Guest preferences and service requests
Payment and transaction records
Identification information where legally required
Employment and Recruitment Information
Name and contact details
Educational qualifications
Employment history and professional experience
Preferred job position and work location
Curriculum vitae and application responses
Interview assessments and recruitment decisions
Website and Digital Information
IP address and browser information
Website usage information
Cookies and similar technologies
Advertising interactions and referral information
We aim to collect only information reasonably necessary for the relevant purpose.
3. How We Use Your Information
We may process personal information to:
Manage hotel reservations and guest services.
Process restaurant bookings and customer enquiries.
Organise entertainment, cultural and gallery events.
Process artwork enquiries, purchases and transactions.
Receive, review and manage employment applications.
Contact candidates regarding current or future vacancies.
Respond to customer requests and complaints.
Improve our services and customer experience.
Maintain security and prevent fraud.
Meet applicable legal and regulatory obligations.
Send promotional communications where permitted by law.
We process personal data only where we have an appropriate legal basis, such as contractual necessity, legal obligation, legitimate interests or consent where required.
4. Recruitment and Employment Applications
We accept applications for employment opportunities across our hospitality, restaurant, gallery, administration, entertainment and creative operations.
When you submit an application through Facebook, Instagram, our website or another recruitment channel, we use your information to assess your suitability for employment and communicate with you regarding recruitment opportunities.
We may share relevant applications with authorised recruitment personnel across Crib Delaroke Services and Delaroke Art Gallery where appropriate and legally permitted.
Applications may also be considered for future vacancies where we have an appropriate legal basis to retain and reuse the information.
You may request that your recruitment information be deleted by contacting privacy@delaroke.com, subject to applicable legal requirements.
5. Marketing and Advertising
We may use Google Ads, Facebook, Instagram and other advertising platforms to promote our services, events and employment opportunities.
These platforms may process information about your interactions with advertisements in accordance with their own privacy policies.
Where required, we obtain consent before using non-essential advertising cookies or sending direct marketing communications.
You may opt out of direct marketing communications at any time.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity and measure advertising performance.
Where applicable, these may include:
Essential website cookies
Analytics cookies
Advertising and measurement cookies
Functional preference cookies
You can manage cookies through your browser settings and any cookie preference controls provided on our website.
Non-essential cookies will be used only where permitted under applicable law, including obtaining consent where required.
7. Sharing Your Information
We do not sell personal information.
We may share information with trusted service providers where reasonably necessary, including:
Booking and reservation platforms
Payment processing providers
Website hosting and technology providers
Recruitment and application management services
Advertising and analytics platforms
Professional advisers and regulatory authorities
We require appropriate safeguards when third parties process personal information on our behalf.
8. Data Storage and Security
We take reasonable organisational and technical measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
Access to personal information is restricted to personnel who require it for legitimate business purposes.
However, no electronic storage or transmission system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including compliance with legal, accounting, contractual and regulatory obligations.
Recruitment applications are retained for the period necessary to complete the recruitment process. Applications considered for future opportunities are retained only where a lawful basis exists.
Individuals may request information about applicable retention periods by contacting our privacy email address.
10. Your Data Protection Rights
Subject to applicable law, including the Nigeria Data Protection Act 2023, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of personal information.
Withdraw consent where processing relies on consent.
Object to certain processing activities.
Request restriction of processing.
Request transfer of your information where applicable.
Lodge a complaint with the Nigeria Data Protection Commission.
To exercise your rights, contact privacy@delaroke.com.
We may need to verify your identity before processing certain requests.
11. International Data Transfers
Some technology, advertising, booking and hosting providers may process information outside Nigeria.
Where personal information is transferred internationally, we will take steps to ensure that the transfer complies with applicable data protection requirements and that appropriate safeguards are in place.
12. Children's Privacy
Our services and events may involve families and children.
Where personal information relating to children is collected, we will comply with applicable legal requirements, including obtaining parental or guardian consent where necessary.
Our recruitment activities are not intended to solicit applications from children who are not legally eligible for the advertised employment.
13. Third-Party Websites
Our website and advertisements may contain links to external websites, including social media platforms, booking services and payment providers.
We are not responsible for the privacy practices of independently operated third-party websites.
We encourage visitors to review their privacy policies.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our operations, legal requirements or data processing practices.
Any updated policy will be published on this website with a revised effective date.
15. Contact Information
For questions, concerns or requests regarding personal information, please contact:
Privacy Contact
Crib Delaroke Services / Delaroke Art Gallery
Port Harcourt, Rivers State, Nigeria
Email: privacy@delaroke.com
Website: https://www.cribhotels.art
You may also contact the Nigeria Data Protection Commission regarding concerns about the handling of your personal information.